From the first time of the interview, the students had an enriching eye opening experience form Itechskills. The business owner share openly their challenges and triumphs and reviewed students assignments on time and was available for Q&A sessions despite the time differences. The vision and mission and terms of operations allowed us to see the institution's relevance and we were able to recommend strategies that would help to grow beyond the challenges COVID posed to every small business. She was available for the final presentation. Thank you Ms. Mikhail.