CRM - App Design & Implementation

Closed
Bridge Media
Repentigny, Quebec, Canada
Olivier Bridgeman
Président
(2)
1
Project
Academic experience or paid work
120 hours per student
Student
Quebec, Canada
Intermediate level

Project scope

Categories
UX design Mobile app development Software development
Skills
wireframing application programming interface (api) product roadmaps google business profile google cloud platform (gcp) version control firebase gitlab user story customer relationship management
Details

We have recently released a mobile app that allows business users to send a request to a customer for a review on Google. Our CRM needs to have new functionality added to capture the reviews being added to the business profiles and to allow for responses, if possible.

We would like students to focus on:

  • Familiarizing themselves with the FlutterFlow.io tool for building mobile apps, especially the integration with Firestore.
  • Learning the Google Business Profile APIs to identify how to implement the connection between the platform and the business location on Google, using OAuth.
  • Implementing the functionality required to notify the business of new reviews that are received on Google within the FlutterFlow.io project, Google Firebase, and Google Cloud platform.
  • Creating functionality to allow for automated responses.
Deliverables

The final deliverables should take a report that includes:

  • The reasoning behind technological choices and APIs used.
  • Documentation around models and attributes used to model any data.
  • A brief wireframe or mock-up of the resulting system’s user interface.
  • The product roadmap used to create the system and implementation plan including a list of user stories detailing all possible interactions with the system.
  • The source code for the system in Google Cloud platform and in the Gitlab source control system.
Mentorship

Students will connect directly with the employer to validate their progress at regular intervals throughout the project.

About the company

Company
Repentigny, Quebec, Canada
Business services, Technology, Marketing & advertising

Marketing numérique complet : stratégie, création de contenu, publicité payante Google et réseaux sociaux (SEM), référencement organique, infolettres.
DĂ©veloppement de sites Web : WordPress, Shopify.
Développement de produits spécialisés, tels que Bridge Connect et Allo Bridget