Eternal Sparks Consulting (ESC) is a global social enterprise specializing in fundraising consulting, strategic philanthropy, and technology-driven solutions for the non-profit sector. We are seeking a highly motivated Digital Marketing & Communications Intern to help expand our reach and refine our marketing and communications strategy.

This role offers an exceptional learning experience for candidates interested in fundraising, marketing, and non-profit communications. It has the potential to evolve into a part-time or full-time position based on performance and impact.

What You Will Do:

• Develop & execute a digital marketing strategy in collaboration with the CEO to enhance ESC’s brand presence.
• Create a communications strategy that aligns with ESC’s mission, ensuring effective storytelling and audience engagement.
• Design and implement social media campaigns to increase engagement, brand awareness, and client outreach.
• Improve website performance by identifying necessary updates and implementing strategic content improvements.
• Develop a customer success strategy to ensure client satisfaction and long-term engagement.
• Research industry trends and best practices to optimize digital marketing and advertising efforts.

Deliverables:

• A comprehensive social media and communications strategy aligned with ESC’s goals and budget.
• A marketing and advertising strategy tailored to reach ESC’s target audience effectively.
• A customer success framework to enhance client retention and satisfaction.
• Regularly scheduled social media posts and engagement activities.
• Website improvements to enhance user experience and content strategy.

Why Join Us?

• Gain firsthand experience in the non-profit and fundraising sector.
• Work directly with industry leaders and learn about strategic philanthropy.
• Develop high-impact digital marketing skills in a rapidly growing organization.
• Opportunity for career advancement into a paid part-time or full-time role based on performance.

If you are creative, strategic, and passionate about digital marketing and social impact, we’d love to hear from you!

1. Digital Marketing Strategy Development

• Conduct a market analysis report on trends in non-profit fundraising consulting.
• Identify target audience personas for ESC’s digital marketing efforts.
• Develop a content calendar for social media posts and marketing campaigns.
• Propose SEO strategies to improve ESC’s online visibility.

2. Social Media & Communications Plan

• Create a detailed social media and communications strategy that aligns with ESC’s brand.
• Research and implement best practices for engagement and audience growth.
• Design and schedule 20+ social media posts across platforms (LinkedIn, Instagram, X, etc.).
• Monitor and analyze social media performance, presenting insights in a monthly report.

3. Website Enhancements

• Conduct a website audit to identify areas for improvement.
• Implement fixes and updates (e.g., broken links, outdated content, missing pages).
• Create a landing page or update existing pages to align with ESC’s marketing strategy.

4. Advertising & Client Outreach

• Research and draft a targeted advertising strategy within ESC’s budget.
• Identify potential client outreach opportunities and craft email templates.
• Support in developing case studies or success stories for marketing purposes.

5. Customer Success & Engagement

• Develop a customer success framework to improve client retention.
• Create an onboarding email sequence for new clients.
• Gather client feedback and prepare a quarterly client engagement report.

Final Deliverables:

✅ Market analysis report

✅ Target audience personas

✅ Content calendar for social media

✅ 20+ social media posts (graphics & captions)

✅ Monthly social media performance report

✅ Website audit & improvements

✅ New or updated landing page

✅ Advertising strategy document

✅ Client outreach email templates

✅ Customer success framework

✅ Client engagement report