Using Technology to Enhance Engagement in the Sandbox Systemâ„¢

Open
Project
Academic experience
120 hours per student
Student
Ontario, Canada
Intermediate level

Project scope

Categories
UX design Training & development Workplace culture Mobile app development Artificial intelligence
Skills
gamification conflict resolution conflict management leadership development usability testing user feedback mock ups leadership brainstorming
Details

The Tremblay Leadership Center o/a The Sandbox Systemâ„¢ aims to make their conflict resolution services and training more engaging and playful for users. The current system includes two key steps: Conflict Resolution services (mediation) and Conflict Management Training. The goal of this project is to review the existing design and functionality of these steps, and identify opportunities for participant interaction, post-session. The project will involve researching gamification techniques, or utilizing AI technology to enhance the learning of those who have attended the programs. The ultimate objective is to engage technology in a fun way, to enhance the learning long after the participant has attended a session.

Deliverables

Current System Evaluation:

Review the existing design and functionality of Step 1 and Step 2 of the Sandbox System.

Step 1: Conflict Resolution

Step One of the Sandbox System restores positive relationships from conflict with mediation or workplace restorations which support all who are affected.

Step 2: Leadership Training

Review curriculum outlines for the first 16 hour (2 day) course - Winning in the New Workplace Sandbox (for the entire team)


Research Gamification Techniques:

  • Investigate gamification strategies and elements (e.g., rewards, challenges, leaderboards, sandbox themed activities, building as a team, toys, tools, etc. ) that can be applied to keep learners engaged in the material that they've learned and committed to during their workshops.

Brainstorm and Design:

  • Conduct brainstorming sessions to identify how AI bots like Harmony.ai can be leveraged
  • Create mock-ups or prototypes incorporating gamification elements.

User Testing:

  • Develop a test plan to evaluate the new designs with real users.
  • Gather feedback on the playfulness, engagement, and overall experience.

Analyze Feedback:

  • Analyze user feedback and performance data from the testing phase to assess the effectiveness

Implementation Plan:

  • Develop a plan for implementing the refined design into the Sandbox System.

Report and Presentation:

  • Create a report detailing recommendations and present all ideas to Penny Tremblay and her team.


Mentorship
Skills, knowledge and expertise

Sharing knowledge in specific technical skills, techniques, methodologies required for the project.

Tools and/or resources

Providing access to necessary tools, software, and resources required for project completion.

Regular meetings

Scheduled check-ins to discuss progress, address challenges, and provide feedback.

Supported causes
Good health and well-being

About the company

Company
North Bay, Ontario, Canada
2 - 10 employees
Business services, Business & management

We help people learn to PLAY NICE in the Sandbox at work, and when they don't, we help them fix broken relationships through workplace mediation, training, keynotes and conflict resolution.

Equip your people with tools to resolve conflict from the inside out, communicate through difficult conversations and move through tough times to emerge stronger and more productive than ever before.