Customer Journey Mapping for Skintek

Skintek, a company specializing in advanced skincare solutions, aims to enhance its customer experience by developing a comprehensive customer journey map. The project involves creating a detailed map that defines a target persona and scenario, outlines key stages, actions, and touchpoints, and fills in the user’s thoughts, emotions, and pain-points. By identifying opportunities and determining which customers to focus on, Skintek seeks to refine its customer engagement strategy. The project will also define actionable steps and identify key performance indicators (KPIs) to measure success. This initiative will allow learners to apply their knowledge of customer experience design and strategic planning, ultimately contributing to Skintek's goal of improving customer satisfaction and loyalty.

Hiring and retention strategies for startup Medspa

I am a startup Facial Rejuvenation And Laser Clinic preparing to hire. I need help preparing a hiring and retention strategy to enhance culture, new hire commitment and support and satisfaction if employees. Training and Development is a top value and choice to create engagement and growth within the organization both short term and long term.

Digital Marketing and Social Media Strategy for Start-up Medspa

To develop brand presence for my start up business and create digital marketing campaigns to establish brand within define geographical area and target group

Leadership-Centric Recruitment Strategy Development for Company Expansion

The primary objective of this project is to develop a comprehensive and effective hiring and recruitment process focused on acquiring 3-10 new employees who not only align with the company's vision but also possess strong leadership skills. The project aims to outline the ideal recruitment strategy that ensures the selection of individuals willing to take on leadership roles within their positions. Students will propose a recruitment plan, subject to my approval, and subsequently create a clear, detailed framework for executing the plan, including necessary resources, timelines, and all essential details. Expectations from Students: Academic and Practical Engagement: Students are expected to bring their academic knowledge and any practical experience they have to tackle the project. I expect them to apply their learning to real-world HR scenarios within the recruitment strategy. Willingness to Learn and Contribute: I expect students to be eager to learn and acquire real-world experience within HR. They should demonstrate a willingness to explore new concepts and apply them to the project. Organization and Communication: Students are expected to be organized, setting up meetings in advance, arriving on time with a clear agenda. The team leader should primarily handle communication to ensure streamlined interaction. Enthusiastic Contribution: I expect students to be enthusiastic and contribute actively with fresh ideas and professionalism throughout the project's development.