Sales and Business Development for Derental
The main goal for the project is to improve customer relations and increase sales through outbound calls and professional telephone management of a customer database. The project will involve the following steps for the learners: - Learning about the company's products and procedures through comprehensive training. - Making outbound calls to schedule exploratory meetings with potential customers. - Answering incoming customer calls in a professional and courteous manner. - Providing complete and accurate information about the company's services. - Populating a CRM following telephone calls with customers and updating the database. - Collaborating with other departments to resolve customer issues in an efficient manner.