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Toronto, Ontario, Canada
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Work experience
UX/UI Designer
WSIB
Waterloo, Ontario, Canada
September 2024 - December 2024
Designed and iterated a SLM chatbot interface, from initial wireframes and prototypes to high-fidelity designs, ensuring a smooth dev handoff.
Conducted user interviews, affinity mapping, and usability testing to identify pain points and inform design decisions.
Collaborated within a cross-functional team of 20 to create innovative proof-of-concepts, utilizing emerging technologies like Generative AI.
Communications and Engagement Specialist
WSIB
Waterloo, Ontario, Canada
January 2024 - April 2024
Leveraged web analytics and marketing strategies to manage and curate content for social media.
Led several seminars and presented at various corporate workshops both internally, and externally.
Translated intricate technical concepts into understandable language for project demos.
Contributed to the hiring process by actively participating in interviews and application screening.
Marketing Intern
Computer Room Services Corporation
Ajax, Ontario, Canada
May 2023 - August 2023
Designed and created content for various marketing and advertising campaigns.
Utilized several Adobe CC programs to create videos and promotional graphics for the company.
Personal projects
Creative professional
January 2018 - March 2025
https://keagan.framer.website/I am a lifelong creative with experience in digital marketing, social media, UX design, photography, videography etc.